Consumer Trading - Orders
Brew Toon will endeavour to ensure that any priced item on the Website is available for delivery per the notified timescale on the Website. Items that require a price to be quoted cannot be ordered online. Periodically, our Craft Beer is made only in small batches and can sell out very quickly. These batches are identified as "Seasonal", "Limited Edition" or "Limited Stock" on the respective product page for your information. Units are entered into the web stock and as products reach the checkout and a sale is completed, it is then that they are deducted from stock. Holding or storing products in your basket does not guarantee their final availability at the checkout. Any order placed by you will only be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge and accept that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is completed last. If a product is unavailable i.e. due to sudden demand, we will contact you to agree part delivery or offer an alternative in-stock product substitute. Brew Toon may offer bulk discounts on some product lines and prices will be automatically calculated when choosing the product quantity. Quantities can be adjusted by you when viewing your basket. You can check out as a guest; however, creating an account allows you to manage your account, purchase history and set your personal details and preferences.
Brew Toon places an extremely high level of importance on security and internet fraud. Brew Toon makes every effort to ensure all orders received via the Website are thoroughly checked using the information supplied at the time of placing the order. However, it is a possibility that we may need to contact you to make further security checks. We ask for your co-operation to allow us to complete these check as quickly and efficiently as possible. Fraudulent activity and attempted transactions are not tolerated by us, and are immediately reported to the relevant authorities. If you decline to co-operate, or the results of such checks are not to our satisfaction, we may refuse the sale. Brew Toon use secure checkout facilities on the Website. Brew Toon appreciates that it may take a few moments longer to complete any security process during transactions - but the majority of our customers prefer security over speed. Brew Toon does not see or store your payment card details. Only the final transaction detail and method of payment is visible. In the absence of negligence on the part of Brew Toon, we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website. If your online identity has been stolen and your cards are being used fraudulently to purchase goods from the Website, on discovery and on your behalf Brew Toon will inform the relevant authorities.
All goods purchased from the Website remain the property of Brew Toon until paid for in full and cleared.
ORDERS FOR PICKUP
We provide the facility for you to pick up some orders in person at our Microbrewery / Cafe Bar at Brew Toon, 72A St Peter Street, Peterhead, AB42 1QB, United Kingdom. When your order is ready for collection, we will email the address you supplied when you placed the order. Orders will then be held for 14 days from the date and time of the email notifying that collection is ready. If you select this facility, our opening hours apply; in exceptional circumstances we reserve the right to vary these without notice. The 14 day pickup period will exclude any days or hours of exceptional site closure, but will include ordinary closure dates and times (including seasonal closures, e.g. at Christmas). After the pickup period has elapsed, we may destroy or reuse your purchased products without further liability. Any actions we take (e.g. attempts to contact you a second time as a courtesy, or assurances that the product will be held on site) will not constitute a waiver of our rights.
Beer carries a best before date. Brew Toon guarantee a minimum 28-day shelf life period prior to the best before date i.e. products in this category will have at least 28 days for use.
You may cancel your order up until the point prior to the order being dispatched. This will depend on the time of day the order was placed. A typical cut off point would be by 15:00hrs on the day of order. It is in your interests to contact Brew Toon as soon as you know the order is to be cancelled. If an order is cancelled before dispatch, any payments (including delivery charges) made by you will be refunded in full. If the order is cancelled after the goods have been dispatched it will be dealt with as a 'return'. And you will be fully liable under the returns policy stated above.
Brew Toon does not accept payment by cheque.
Consumer accounts are not eligible for credit accounts to be set up.
All areas on the Website are secure and at checkout, the Website uses WorldPay as a Payment Gateway for all credit card and debit card transactions. PayPal can also be used if you already have a PayPal account set up and active. The Website has been enhanced to enable you to purchase our products online in a secure environment. We have a no-nonsense ordering system: simply make your purchases, and then pay at the checkout. Alternatively, if you would prefer to arrange an order and pay over the telephone, you can do this by +44 (0) 1779 476 211 and a representative from Brew Toon will be delighted to help you with your order and associated payment. Additional information is required for the facilitation of a telephone debit or credit card payment (e.g. the cardholder's registered postal address). You do not have to register to use these facilities.
Prices are subject to change without notice.
ERRORS & OMISSIONS
Errors and omissions are excepted. If Brew Toon identifies an incorrectly advertised price before an order is accepted, Brew Toon reserve the right not to accept or process the order using the incorrect price. Brew Toon will always endeavour to display correct and accurate pricing and discounts. Prices are subject to change without notice. All prices are in pounds sterling, include VAT, and exclude delivery charges (unless expressly stated otherwise on the product information page). The complete price for goods ordered - including VAT and delivery charges - will be clearly displayed prior to final checkout.
Brew Toon are a UK-based company and do not currently offer multi-currency payment options. Your bank or payment facilitator may apply surcharges for paying in a foreign currency.
E-mail firstname.lastname@example.org) or call our main office on +44 (0) 1779 476 211.